REST API interface for integrating SupportAssist Enterprise with data center tools and applicationsįor the complete list of issues resolved, see the SupportAssist Enterprise 2.x version documentation.Update SupportAssist Enterprise by installing a patch when it is available.Integrate automated parts dispatch with specific TechDirect accounts at a global and device-group level.View your Dell EMC asset information from your company's TechDirect account.Collect system information and logs from virtual machines.Validate site inventory to verify the status of your devices.Monitor overall site health connectivity and status of your devices.Support for additional device models and devices with newer firmware versions.SupportAssist Enterprise 2.x provides the following features and capabilities Download the Dell EMC SupportAssist Enterprise 2.x Version for Windows or Linux.Navigate to /support and select your model, or enter service tag.SupportAssist Enterprise 2.x Resources Download the latest version of SupportAssist Enterprise 2.x: SupportAssist Enterprise 2.x can monitor hardware issues that may occur on devices that you are managing using OpenManage Enterprise or OpenManage Essentials supported adapter.ĭell EMC SupportAssist Enterprise 2.x application is supported on Windows or Linux operating systems. SupportAssist Enterprise 2.x capability also includes a proactive response from Technical Support to help you resolve the issue. The collected system information helps Technical Support to provide you an enhanced, personalized, and efficient support experience. SupportAssist Enterprise 2.x automatically collects the system state information that is required for troubleshooting the issue and sends it securely to Dell. When a hardware issue is detected, SupportAssist Enterprise 2.x automatically opens a support case with Technical Support and sends you an email notification. SupportAssist Enterprise 2.x monitors your devices and proactively detects hardware issues that may occur. SupportAssist Enterprise 2.x is an application that automates technical support for your Dell server, storage, and networking devices. Why use SupportAssist Enterprise 2.x instead of DSET to gather logs?.What are the different versions of SupportAssist?.How does SupportAssist Enterprise 2.x Work.What is Dell EMC SupportAssist Enterprise 2.x?.It will also attach server hardware logs required for troubleshooting and efficient issue resolution. When an issue is detected, SupportAssist Enterprise notifies you about the issue and automatically creates a Support Request with Dell EMC. Dell EMC SupportAssist Enterprise 2.x automates support by proactively identifying hardware and software issues.
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